Personal Chef-Services Policy
WHAT TO KNOW BEFORE YOUR EVENT/COOK DATE:
Please make sure your kitchen is available to your Chef at the arrival time of the event or cook date. Have as much counter space cleared off as possible and sink should be clear of dishes. Have as much refrigerator space cleared as possible. Also, if there is a dishwasher, it would be best to have it emptied prior to the Chef's arrival. There may be a cleaning fee of up to $100.00 applied if kitchen is not usable and your service may be rescheduled. In the event you are not at home at the time the Chef needs to enter your home to prepare for your event/cook date, please make sure to leave the Chef with detailed instructions on entering your home, as well as a cell phone number at which to reach you. On the day of the event/cook date, your Chef may be reached at Chefchelle@tastesofelation.comor by dialing (205) 202-1619.
Minor menu substitutions may be made as needed due to availability of seasonal ingredients and/or product quality. Any significant changes will be approved in writing prior to the date of the event. Tastes of Elation or your chef is not responsible for reasonable/accidental wear and tear on kitchen equipment, facilities, or for breakage.
SERVICE TERMS & CONDITIONS:
Cancellation & Payment Policy for Booking Weekly Meal Personal Chef Services): The Client has 2 days prior to the scheduled day by 12:00 p.m. to cancel a scheduled day. If you cancel after the
cut-off day and time, a cancellation fee of $60.00 will be charged to you. This is due to the nature of the Personal Chef business and the difficulty of scheduling another client to fill that day. Payment is due at the time of service. If any materials such as groceries or anything else the client may want representatives of Tastes of Elation to purchase for them, it will be reimbursed the same day, no exceptions. We will provide the receipts of the purchases made for reimbursing.
Should your Chef become ill or have an emergency that may conflict with your scheduled cooking date, you will be contacted you with as much notice as possible. If you would like, we will attempt to make an alternate Chef available for that date. You may decide to use the alternate chef (if available) or reschedule your cooking date with your preferred chef. Should we contact you within 24 hours of your scheduled cooking date and you would like to reschedule, we will provide you with a 10% discount of the services upon rescheduling.
Deposit/Cancellation (For Private Events):
A deposit is required for all private events, deposit will be set for the amount at 50% of total estimated price. If you are forced to cancel your event within less than 3 days notice by 12:00 p.m. , then your deposit will be held for the cancellation fee. If your event is cancelled within (1) week of the event a cancellation fee of $100.00 will be assessed. If any deposit remains after the $100.00 fee, the rest will be credited back to you.
Event payments must be made directly to Mabe by Chelle B LLC. DBA Tastes of Elation or to Mechelle Slaughter by Cash, Check, Money Order, or Credit Card.
Final Payment is due on the day of the event, once the services have been rendered.
Any amount due that is not paid when due will result in a $25.00 PER DAY late fee added to full amount due. After seven (7) calendar days Mabe by Chelle B LLC. DBA Tastes of Elation may engage an attorney for collection purposes, or in connection with any bankruptcy or insolvency proceedings, whether litigation is commenced, then you shall pay the attorney's fees, expenses and court costs in addition to the full amount due here under.
This policy is subject to change without notice.